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Water and Sewer Department Overview
Water Distribution
The Province of Prince Edward Island is totally dependent on groundwater for its source of drinking water. As groundwater flows through an aquifer it is naturally filtered. The natural filtering process and the long residence time underground means that groundwater is usually free from disease-causing organisms and requires very little treatment. However, for the purpose of public health, the water is disinfected (chlorinated) to ensure a high level of water quality to the points of delivery and consumption.
The Water and Sewer Utility is responsible for the maintenance and repair of the Town’s water systems including water pumping stations to provide residents and business with an adequate supply of high-quality drinking water. The water distribution system includes 4 water pumping stations (8 wells), 1 reservoir, 1 booster station 115 hydrants, mains (45 km.) and services.
For water saving tips, click here: Water Saving Tips for homes
Wastewater Treatment
The Town of Cornwall Water & Sewer Utility operates a sanitary sewer collection and treatment system that removes contaminants from wastewater and household sewage to produce an environmentally safe fluid waste stream (or treated effluent) and a solid waste (or treated sludge) suitable for disposal. The sanitary system includes 2 aerated lagoons with UV disinfection, 10 lift stations, 548 manholes, mains (47 km.) and services.
For information on the Sewerage Line Check Valve: Sewer line check valve
Accounts
The Town issues invoices on a quarterly basis in January, April, July and October. All properties within the Town of Cornwall where service is available are subject to water and sewer charges. To date, only commercial customers are metered.
Forms and Regulations
- 2018 Application for Service Revised
- Cornwall Utility Installation Standards
- Cornwall Utility Plumbers Requirements
- Cornwall Utility Municipal Servicing Standards – July 2020
Reports
- 2019 Water Report
- 2018 Water Report_
- 2020 Water Report_
- 2021 Water Report
- 2022 Water Report
- 2023 Water Report
- 2024 Water Report
- 2025 Water Report
- 2025 Annual Water Report Combined
Drought Contingency Plan
The Town of Cornwall’s Drought Contingency Plan outlines how we protect our water supply during dry conditions. The plan uses a staged approach, introducing increasing water use restrictions as groundwater and streamflow levels decline, ensuring essential services are maintained. Residents and businesses play a key role by following conservation measures and reducing non-essential water use. Restrictions are based on environmental triggers and will be communicated through the Town’s website and official channels.
The plan aligns with provincial requirements and is regularly reviewed and updated to remain effective. By working together, we can safeguard our water resources and support long-term environmental sustainability.
Drought Contingency Plan – TOC-Signed
Contact Information
Account Inquiries: 902-566-2354
General Inquiries: 902-566-2354
Maintenance: 902-566-3234
[email protected]
